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Terms and Conditions

Last Updated: April 12, 2026

1. Acceptance of Terms

By accessing or using the IbiDataSub platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, you must discontinue use of the platform immediately.

2. Services and Products

2.1 Digital Services

IbiDataSub operates as a reseller of digital products, including airtime and data services. We are not responsible for service disruptions, delays, or failures caused by third-party network providers (e.g., MTN, Glo, Airtel, 9mobile).

2.2 Hardware Products

All physical products (including routers, scanners, and related devices) are sold subject to the manufacturer’s warranty and terms.

3. Payments, Refunds, and Returns

All transactions are deemed final and non-reversible once successfully processed.
Failed digital transactions will be automatically refunded to the user’s IbiDataSub wallet within a reasonable timeframe.
Physical products may be eligible for return within 7 days of delivery, provided:
- The item is defective
- The product is returned in its original packaging with all accessories intact

4. Limitation of Liability

To the fullest extent permitted by law, IbiDataSub shall not be liable for:

Any indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Service interruptions caused by force majeure events, system failures, or nationwide network outages

5. Dispute Resolution

All disputes arising from the use of this platform shall first be resolved through amicable negotiation. Where resolution cannot be reached, such disputes shall be subject to the exclusive jurisdiction of the courts of the Federal Republic of Nigeria.

6. Modifications to Terms

We reserve the right to amend or update these Terms and Conditions at any time without prior notice. Continued use of the platform following such updates constitutes acceptance of the revised terms.

7. Contact Information

For inquiries, complaints, or support, please contact us via:

Email: support@ibidatasub.com

Privacy Policy

Last Updated: April 12, 2026

IbiDataSub (“we,” “our,” or “us”) is committed to safeguarding the privacy and security of users’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data in accordance with the Nigeria Data Protection Act (NDPA) and other applicable regulations.

1. Information We Collect

We may collect and process the following categories of personal data:

Identity Information: National Identification Number (NIN), Bank Verification Number (BVN), full name, and phone number.
Transactional Data: Payment records, purchase history, and order details relating to digital services and hardware products.
Technical Data: IP address, browser type, device identifiers, and usage data collected through cookies and similar technologies.

2. Purpose of Data Processing

Your personal data is processed for the following purposes:

To facilitate identity verification services (including NIN and BVN validation).
To process transactions related to VTU services and physical product purchases.
To comply with legal, regulatory, and compliance obligations.
To maintain the security, integrity, and proper functioning of our platform.

3. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. These measures include:

AES-256 encryption for data stored at rest
TLS 1.3 encryption for data transmitted over networks
Restricted access controls limited to authorized personnel and systems only

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may disclose your data in the following circumstances:

To authorized government agencies (such as the National Identity Management Commission) for verification purposes
To licensed payment processors and trusted service providers for secure transaction processing
Where required by law, regulation, or legal process

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws and regulations.

6. Your Rights

Under applicable data protection laws, you have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data, subject to legal obligations
Withdraw consent where applicable

To exercise any of these rights, please contact our Data Protection Officer at:
privacy@ibidatasub.com

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page, and continued use of our services constitutes acceptance of such update.